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Support
Contact hello@kinderlearner.com for help with a parent account, learning progress, membership, or a privacy request.
Sign-in code
Enter your parent email and use the six-digit code sent by KinderLearner. A code expires after ten minutes. If it does not arrive, check spam, confirm the address, and request a new code. Never share a code with anyone.
Progress across devices
Use the same parent email on each device. The web app needs an internet connection to save progress. If your progress looks out of date, open Parent Mode and select Sync progress now.
Manage a subscription
For a web subscription, open Parent Mode and choose Manage web subscription. For an iPhone or iPad subscription, use your Apple subscription settings. Deleting a KinderLearner account does not cancel recurring billing.
Delete an account
To delete a parent account and its synced child profiles, use the account deletion flow in iOS Parent Mode or email hello@kinderlearner.com. We will verify the request before deleting the account. Cancel any subscription separately.